I need your help badly. Short of reinstalling the whole operating system, is there any simpler fix? This is my very first post. I think the prob is with the lens of your drive. You are reporting the following post:

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The user doesn’t know if it ever worked, because he never tried using it before.

Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a cgc or two. I checked for processes running in the background and didn’t find anything suspicious. Ask a Question Usually answered in minutes! Proffitt Forum moderator December 18, 9: Are you a Dell Computer gl Internet Expert? I hope you get to see this reply and help me out.

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They are cheap and can be used in any device that runs a CD so if it doesn’t solve the problem it certainly won’t go to waste. Posted on Jun 18, Click here to Register a free account now! Alun Cox Level 3 Expert Answers. Hopefully this is a do-it-yourself fw.


Bob ok i went thru the other potential software fixes. Not finding what you are looking for? Tell us some more! It’s certainly not my computer, or I would definitely do just what you said. This is a acer comp. My user’s computer is an HP Compaq Dm. Also, I noted that the diskette drive on the same ribbon cable does work, but slowly Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.


Select Manage and then on the right side select device manager. Go ahead and right click on the CD or DVD drive that has a yellow exclamation mark next to it and select delete or remove.

Firmware updates, like the one I found and I think it is the correct one generally shouldn’t be used to fix problems with drive reading and recognition, unless they are specifically meant for that. How can this be resolved.

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Posted by Kelley James on Nov 24, What can I do? CNET’s Forum on storage is the best source for finding help, troubleshooting, and getting buying advice from a community of experts.

I tried to update the driver by having Windows automatically find the correct driver, but it could not be found. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere 4481 the site.

The email address entered is already associated to an account. What’s the simplest troubleshooting method you know?

Posted on Jul 23, Lately during the filling cycle water hammer is occurring. Several functions may not work.