The serial number provided does not match the previously selected product. For example, images with large regions of color, where large quantities of ink are needed to fully saturate the color, will print well on HP Heavy Weight Inkjet Media. Ensure that the paper loaded is genuine HP paper and that the correct paper type is selected on the front panel and in the driver. Refer to the following documentation: Common print quality problems. There may be color changes between images printed on your printer and other types of HP Designjet printers.

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Follow the instructions below to enable true black, which should eliminate or severely reduce the green tint issue. Always check Configuration correction as your first diagnostic task to find the cause of your problem. The sorts of problems to look for here are:.

Try re-loading media and qualifying as a non-gloss media type, however, doing so will enable true black, which generally does not adhere well to glossy media. Javascript is disabled in this browser. You must then reload that piece of paper as a sheet, so that the printer can accurately measure the pattern, and make whatever adjustments are appropriate to the amount it advances between printing swaths of data.


This problem is known as banding.

HP Designjet , and Printer Series – Print quality problems | HP® Customer Support

All brand and product names are trademarks of their respective companies. Incomplete lines When you look at the image you have printed there are: Now select Measure pattern and press Enter.

Ultimate photo quality at dpi. Common print quality problems. Europe, Middle East, Africa. The Printer first checks to see whether the Printheads are aligned. Introduction The HP Designjet, and series printers support several types of media.

How does HP install software and gather data?

In the Color use section select True black. Any warranty support prlnt would be completed by the reseller that sold the product. Misalignment of the printheads is a common cause of print quality problems.

HP DesignJet 800 Printer series User Guides

This product was designated to be returned to HP. Remove selected files Download files. Please try again shortly. How does HP install software and gather data?

HP Designjet Series Printers – Product Specifications | HP® Customer Support

Shorter irregularities, arranged in columns, can be ignored at this stage. How does HP install software and gather data?


If using a glossy media, the designjeh below will likely not improve the situation, as true black has already been disabled. The borders of colored blocks are overlapped and the overlapping areas have different colors in them.

The Virtual Agent is currently unavailable. Whenever you see any of these problems, work through the Troubleshooting procedure replying to the questions displayed on the front panel.

The sorts of problems to look for are:. One-year warranty with free on-site, next business-day service, backed by HP support desiggnjet around the world. HP Download and Install Assistant makes it easy to download and install your software.

Skin oils can interact with the ink and cause it to smear.

How does HP install software and gather data? Product sold without warranty: